Lori Joyner

I was born and raised in a small town in Southern Iowa, and I am a mom to 3 great kids and 2 adorable but yet hyper pomsky dogs.

I joined The Petersen Agency here in August of 2023, but before that, I had been with Allstate for 15 years. What I love doing is helping our customers here in Texas figure out their exact needs and get them protected for their future. Everyone is different, and everyone deserves the very best service. I love visiting with people and getting to know them one one-on-one.

In my free time in the summer, I love to go to the local dirt tracks to watch racing. Actually, any kind of racing you can not pass up.

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LOCATIONS

2602 Ridge Road Suite #1

Rockwall Tx 75087

FIND OUT
WHAT THEY'RE ALL
SAYING ABOUT US!

(503) 387-8672

619 Madison Street #100
Oregon City, OR 97045

(903) 454-6417

2602 Ridge Road Suite #1
Rockwall, TX 75087

Excellent

4.7

Don Erwin

i have found the Brian Petersen agency to be very reputable and easy to work with.

Bob Williams

Positive

Daniel Smith

Jordan did an amazing job getting me set up with coverage. Outstanding service and a great rate

Becky Sue Skaggs

Jimmy was very responsive and professional in working with me on the adjustment to my premium given the class 3 impact resistant roof being upgraded with our replacement from a hailstorm.

Dawna Miller

Lori J should be a customer Support Trainer. She was amazing. I’m 73 and she answered all the questions I had when I didn’t understand. She was patient, informative and supportive.

Barbara Gluck

Jimmy was great and very patient explaining the changes in the new recommended policy. I highly recommend

Dalton Johnson

Jordan Pound was amazing. Very frustrated with gueico and how they treated me after being with them for a decade. Theu my frustration Jordan understood and was there to answer my questions. Gave me a fair quote and decided to do business with them. Thank you again for everything especially during this frustrating time.

Eugenia Crawford

She is awesome and well knowledge and very patient and well at explaining things

Murtaza Iqbal

Kandace provided outstanding customer service, going above and beyond to resolve my payment issue with genuine care. I wholeheartedly recommend this agency to anyone seeking reliable insurance support.

Susan K

Courteous, efficient & downright helpful. Finally paying what I consider the logical premium for 1 small suv & 1 driver.

Leticia Martinez

Great customer service with Lori J.

Nikki C

Kandace was extremely helpful and got my grandmother up and running quickly and with no muss and hassle. Thanks!

Anna Ponce

Going through difficult times. I called Kandace at Allstate. Wow! Just amazing. Not only did she help me cancel my sons previous insurance she explained line by line. Her experience and all the knowledge showed. She saved us from the issues we had and most importantly she saved us money.I highly recommend this agency and of course Kandace. Amazing amazing!! Thank you

David Knight

Bob did a great job!

Anna Paccione

Shacoya was very knowledgeable and very helpful. She’s a credit to your establishment.

Jon Oliphant (Jon Oliphant Construction)

Kandace R was amazing! Very patient, informative. Her expertise made a complex process much easier for our transition.

Namon Latson

It is rare now to talk to customer reps that seem to be really concerned about the customer. But Kandice Ruiz showed real concerns about what I was concerned about about. I feel good about keeping Allstate as my Ins company. Thanks to Kandice she is an asset. 🙏🏽

Nicholas Valenteen

Our agent (Bob Simko) answered all our questions, updated our coverage, and saved us some money in the process.

T W

This company is family oriented. Very transparent! They stand behind their word and are very attentive to your business needs.

Amanda Dumoit

My experience with the team at Brian Petersen Allstate has been great. They strive to get to know you as a person not just a client. I've gotten to know a few of the agents and have been very pleased.

Terry Irvine

Jordan Pound kept in touch with me and talked me through all the hoops. He was very helpful and answered all my questions. He must be a great asset to the company, because he was there when I needed him and actually saved me a ton of money. Thanks a bunch !

Kolodge Family

Jordon was very helpful and knowledgeable about what I needed for my home and auto. Tell your family

Cynthia Kay “RepoAngel” White

Lauren is a very sweet person and I am glad she is my insurance agent. So thinking of getting Allstate do it. It's worth the money

Cadence King

Lori Joyner is one of the BEST Agents I've ever experienced! I would 1000/10 recommend her to anyone!

Jessica Hardy

I recently had the pleasure of working with Shanna. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agency that puts customers first.

david wright

Thanks. Car ins for a fair price.

Ron Simmons

Very satisfied, I dealt with a professional which is very satisfying. Felt like I was talking to a close friend.

David Lee Pearson

The agent, Kandace was very friendly and professional.

Renee Rand

Mr. Jordan was very professional and helped me find the perfect monthly rate, that was much more affordable! I greatly appreciate it 🙏🏽

Allison Dover

Jordan Pound is the rock star of all insurance agents, and I have had my run of them. His professionalism along with great rates and the top notch service I highly recommend giving him a chance to earn your business. He also gone over and above and has taken my calls after hours when I was in a jam. So, if you need to get a quote on any of your insurance needs I highly suggest running to your phone and let him lighten your pocket book and take advantage of his superior service and great rates!!Allison Dover

Peggy kinary

My son filled out a survey and he was contacted by Lori and she was great to talk to. The process was very easy and smooth. I am very satisfied.

Ty Titus

Kandace Ruiz knocked it out of the park! The rate was lower and the coverage was higher than other any other quote I received. I bundled with my auto and saved even more. She's awesome to work with! A+

Lori Joyner

LOCATIONS

FIND OUT WHAT THEY'RE ALL SAYING ABOUT US!

(503) 387-8672

(903) 454-6417

FIND OUT
WHAT THEY'RE ALL
SAYING ABOUT US!