FAQ Blog

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WHAT THEY'RE ALL
SAYING ABOUT US!

619 Madison Street #100
Oregon City, OR 97045
2602 Ridge Road Suite #1 
Rockwall, TX 75087
Excellent
4.7
Bob Williams
Bob Williams
Positive
Becky Sue Skaggs
Becky Sue Skaggs
Jimmy was very responsive and professional in working with me on the adjustment to my premium given the class 3 impact resistant roof being upgraded with our replacement from a hailstorm.
Dawna Miller
Dawna Miller
Lori J should be a customer Support Trainer. She was amazing. I’m 73 and she answered all the questions I had when I didn’t understand. She was patient, informative and supportive.
Barbara Gluck
Barbara Gluck
Jimmy was great and very patient explaining the changes in the new recommended policy. I highly recommend
Dalton Johnson
Dalton Johnson
Jordan Pound was amazing. Very frustrated with gueico and how they treated me after being with them for a decade. Theu my frustration Jordan understood and was there to answer my questions. Gave me a fair quote and decided to do business with them. Thank you again for everything especially during this frustrating time.
Eugenia Crawford
Eugenia Crawford
She is awesome and well knowledge and very patient and well at explaining things
Murtaza Iqbal
Murtaza Iqbal
Kandace provided outstanding customer service, going above and beyond to resolve my payment issue with genuine care. I wholeheartedly recommend this agency to anyone seeking reliable insurance support.
Susan K
Susan K
Courteous, efficient & downright helpful. Finally paying what I consider the logical premium for 1 small suv & 1 driver.
Leticia Martinez
Leticia Martinez
Great customer service with Lori J.
Nikki C
Nikki C
Kandace was extremely helpful and got my grandmother up and running quickly and with no muss and hassle. Thanks!
Anna Paccione
Anna Paccione
Shacoya was very knowledgeable and very helpful. She’s a credit to your establishment.
Jon Oliphant (Jon Oliphant Construction)
Jon Oliphant (Jon Oliphant Construction)
Kandace R was amazing! Very patient, informative. Her expertise made a complex process much easier for our transition.
Nicholas Valenteen
Nicholas Valenteen
Our agent (Bob Simko) answered all our questions, updated our coverage, and saved us some money in the process.
T W
T W
This company is family oriented. Very transparent! They stand behind their word and are very attentive to your business needs.
Amanda Dumoit
Amanda Dumoit
My experience with the team at Brian Petersen Allstate has been great. They strive to get to know you as a person not just a client. I've gotten to know a few of the agents and have been very pleased.
Terry Irvine
Terry Irvine
Jordan Pound kept in touch with me and talked me through all the hoops. He was very helpful and answered all my questions. He must be a great asset to the company, because he was there when I needed him and actually saved me a ton of money. Thanks a bunch !
Kolodge Family
Kolodge Family
Jordon was very helpful and knowledgeable about what I needed for my home and auto. Tell your family
Cynthia Kay “RepoAngel” White
Cynthia Kay “RepoAngel” White
Lauren is a very sweet person and I am glad she is my insurance agent. So thinking of getting Allstate do it. It's worth the money
Cadence King
Cadence King
Lori Joyner is one of the BEST Agents I've ever experienced! I would 1000/10 recommend her to anyone!
Jessica Hardy
Jessica Hardy
I recently had the pleasure of working with Shanna. She made the insurance process a walk in the park. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend her to anyone looking for an insurance agency that puts customers first.
david wright
david wright
Thanks. Car ins for a fair price.
Ron Simmons
Ron Simmons
Very satisfied, I dealt with a professional which is very satisfying. Felt like I was talking to a close friend.
David Lee Pearson
David Lee Pearson
The agent, Kandace was very friendly and professional.
Renee Rand
Renee Rand
Mr. Jordan was very professional and helped me find the perfect monthly rate, that was much more affordable! I greatly appreciate it 🙏🏽
Allison Dover
Allison Dover
Jordan Pound is the rock star of all insurance agents, and I have had my run of them. His professionalism along with great rates and the top notch service I highly recommend giving him a chance to earn your business. He also gone over and above and has taken my calls after hours when I was in a jam. So, if you need to get a quote on any of your insurance needs I highly suggest running to your phone and let him lighten your pocket book and take advantage of his superior service and great rates!!Allison Dover
Peggy kinary
Peggy kinary
My son filled out a survey and he was contacted by Lori and she was great to talk to. The process was very easy and smooth. I am very satisfied.
Ty Titus
Ty Titus
Kandace Ruiz knocked it out of the park! The rate was lower and the coverage was higher than other any other quote I received. I bundled with my auto and saved even more. She's awesome to work with! A+
Linda Barry
Linda Barry
The agents at the Peterson agency are always quick to respond, knowledgeable and friendly. It is the best agency I have ever worked with.
constance faz
constance faz
Jordan Pound was A great member of their team. He was very kind and very knowledgeable. He’s an asset to their team!
Cynthia Brock
Cynthia Brock
After 60 plus years with another insurance provider, we were given the opportunity To switch our coverage to Allstate. The difference in service and the entire attitude of your team has been incredible! We really do feel like we’re in “good hands”., and look forward to a new relationship with your company for many years to come!
Shirley
Shirley
Very nice and patient.Answered all my questions and address my concerns. Highly recommend Kandace and Lori!
andrew rocha
andrew rocha
Bob is extremely helpful I called upset I could not access my app, policy, and drive wise. I called tech services and they still could not help. Bob helped me to access the app and all of the content. Thank you Bob
Monica
Monica
Kandace provide great customer service and help my Insurance rate go down by working with me and explaining everything to me that I needed to know.
Donna Kay
Donna Kay
I love this company, they are always trying to improve service anytime I have questions or concerns, they make it a priority to get answers.
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